Cloud

Frappe Cloud Key Features

1. Application and infrastructure hosting
2. Zero-maintenance deployment and upgrades
3. Marketplace with 100+ open source applications
4. Instant creation of Frappe app instances
5. Multi-tenant management with a unified dashboard
6. Multi-region hosting across global data centers
7. Compute-based pricing with no per-user charges
8. Free SSL certificates for all domains
9. Automatic backups and reliable infrastructure
10. First-party support for all Frappe applications
11. Shared and dedicated hosting options
12. Scalable and secure environment
13. Developer-friendly platform
14. Open-source and cost-effective cloud hosting

Learning

Frappe Learning Key Features

1. Simple and powerful open-source LMS
2. Unlimited users on Frappe Cloud with no extra cost
3. One-stop platform for courses, users, assessments, and live sessions
4. Structured learning journeys with chapters and lessons
5. Supports videos, PDFs, SCORM, quizzes, and assignments
6. Live batches and instructor-led sessions
7. Automatic certifications for completed courses
8. Built-in job board to connect learners with opportunities
9. Course monetization with integrated payments
10. Group learners into batches and track collective progress
11. Detailed assessments and learner progress analytics
12. Fully open-source—customize without restrictions
13. Ideal for educators, teams, businesses, and creators
14. Clean user experience inspired by “A better Moodle”

Insights

Frappe Insights Key Features

1. Easy-to-use open-source business intelligence tool
2. Connect multiple data sources including spreadsheets and databases
3. Merge datasets and create calculated columns for unified analysis
4. Intuitive query builder for complex reporting without coding
5. Apply filters, select columns, and use built-in formulas
6. Join data from different sources for complete business context
7. Create reusable models and auto-updating reports
8. Powerful visualisations with bar, line, pie, and trend charts
9. Smart chart suggestions based on your data
10. Customise charts with colours, layouts, and reference lines
11. Download, share, and embed charts for collaboration
12. Build rich dashboards with real-time updates
13. Apply dashboard filters and get alerts on data changes
14. Track key metrics like revenue, churn, payments, and operations
15. Share dashboards internally or externally for team insights
16. Always up-to-date visualisations synced with your data models
17. Helps teams make informed decisions with a bird's eye view
18. 100% open source with no vendor lock-in

Helpdesk

Frappe Helpdesk
Customer support, simplified.

Key Benefits

1. Open Source
Fully customizable and extendable.

2. No Per-Agent Pricing
Add unlimited agents at no extra cost.

3. Centralized Ticketing
Collect and track tickets from email, portal, and forms.

4. SLA & Escalations
Set response and resolution deadlines with alerts.

5. Customer Portal & Knowledge Base
Let users raise tickets and find answers themselves.

6. Workflow & Automation
Auto-assign tickets and configure custom processes.

7. Dashboards & Reports
Monitor performance with insights and analytics.

8. Mobile Ready (PWA)
Works like an app on any device.

Main Features

• Ticket Management
• SLAs & Alerts
• Assignment Rules
• Self-Service Portal
• Custom Fields & Workflows
• Insights Reporting
• PWA Mobile Access

Story
Frappe built Helpdesk to provide an affordable, customizable, and easy-to-use support system. It replaced the older ERPNext support module and now powers support for 7,000+ customers across all Frappe products.

Builder

Frappe Builder Key Features

1. Low-code visual website builder
2. Real-time drag-and-drop editor
3. One-click publishing
4. Reusable and customizable components
5. Dynamic data-driven blocks
6. Supports portals and full web apps
7. Built on Frappe Framework
8. Zero-dependency, super-fast pages
9. Lightweight scripts and styles
10. Efficient component library system
11. Automatic updates for global components
12. Custom overrides per page
13. Flexible for both designers and developers
14. No bloated scripts or heavy plugins
15. Performance-focused from day one

Lending

Frappe Lending Key Features

1. 100% open-source & API-first, with no licensing fees
2. Scalable and trusted by high-volume lenders
3. Complete loan lifecycle management (origination, disbursal, repayment)
4. Built-in compliance and risk monitoring
5. Integrated accounting, billing, and taxation
6. Custom workflows with role-based access control
7. Flexible loan products with customizable terms
8. Manage collateral, guarantees, and securities
9. Real-time financial accounting and reporting
10. Automated billing, interest calculation, and tax compliance
11. Risk mitigation with credit assessments and fraud detection
12. Supports co-lending and loan portfolio transfers
13. Open, adaptable platform for personal and business loans

Gameplan

Frappe Gameplan Key Features

1. Open-source work communication tool for remote teams
2. Organises discussions by teams, projects, and topics
3. Unlimited conversation history
4. Project READMEs and unified discussion feed
5. Customisable user profiles with photo and bio
6. Invite guests to specific discussions
7. Powerful search with RediSearch for threads, tasks, and comments
8. Modern, intuitive, and user-friendly interface
9. Rich text editor with tables, polls, images, videos, and links
10. Quote discussions and tag team members for context
11. Quick reactions and notifications for better collaboration
12. Structured data hierarchy for easy discovery of conversations
13. Delightful experience to streamline team collaboration
14. Built to replace chaotic chat tools with long-form, organised discussions

Drive

Frappe Drive Key Features

1. Open-source cloud storage platform
2. Team management with isolated workspaces
3. Versatile permission system for individuals, teams, or public sharing
4. Manage unlimited teams with manager, user, and guest roles
5. Real-time document editing powered by Frappe Writer
6. Smooth and efficient text editor for notes, official documents, and journaling
7. Automated and manual versioning for documents
8. Easy S3 integration for cheap cloud storage
9. Sync existing files from S3 in minutes
10. Tight integration with ERPNext and other Frappe apps
11. Store Frappe Slides presentations and files directly in Drive
12. Built for future desktop and mobile sync
13. Clean, consistent, and aesthetic UI with frappe-ui
14. Continuously updated with small and powerful productivity features
15. 100% open-source with GitHub repository and community participation