Issue
- Create quick issues(from customer/internal issues)
- Priority of issues
- Service level agreement
- Response & resolution of Issues
- Append your Email directly to Issues
Maintenance
- Create maintenance schedule
- Manage maintenance visits
- Manage sales team for maintenace visits
Service Level Agreement
- Start & End date of Service Level Agreement
- Set priority wise response and resolution time for Service Level Agreement
- Holiday list & working hours for Service Level Agreement
Warranty
- Warranty claims
- Maintenance visits for claims
- Resolution for warranty claims
